Early this year we said in spite of the gloom there’s plenty to smile about – and there still is!

Since then we’ve started to see, amongst the still challenging environment, the first sign of some green shoots of economic recovery.  In such circumstances where mixed messages abound, it’s even more important to get your communication right if you’re going to keep your people motivated and positive.  What does good communication look like?  Is there such a thing as under or over communicating?  These and many other key questions will be discussed at our July workshop, hosted by Eli Lilly in Liverpool on 2^nd July.

At this workshop hear how a company undergoing massive change is managing best in class communication with a large diverse work force.  See Future Events for details of Club Events.

The key topic for June is Lean in the Office.  Our workshop on 4^th June was hosted by Siemens plc.  It was extremely interactive and focused around informative presentations from Siemens and ConocoPhillips.  Of particular interest was the story of how Siemens have taken their lean manufacturing experience and are embedding this in their back offices, as well as an outline of the Top 10 Tools for Lean.  Topics covered included: ‘Engaging management in lean’, ‘Sustaining lean’ and ‘Engaging employees’.  Mark Brandon, Reliance Security Services said: “The Best Practice Club has done it again – many thanks! Totally relevant, informative and interactive.”

To see relevant youtube videos click Lean in the Office and for information on related Club publications click Lean Memory Joggers and Value Methodology.  Members who wish to see the Siemens presentations from the Lean in the Office workshop please contact the club.