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8 Sep 2010
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Testimonial

Cleveland Police
Extremely beneficial day - not only in content but in networking opportunities."
Delegate, Cleveland Police

Past Events

Past events are listed below, click the event title for specific details of that event.
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Six Sigma as a Continuous Improvement Tool
Club Workshop by Autoglym with presentations from Eli Lilly and Huntsman Pigments
Benchmarking Best Practice
Joint Club Workshop with Quality Scotland with speakers from: Best Practice Club, BVT Surface Fleet (Joint Venture of BAE Systems and Vickers Thorneycroft) and Edinburgh International Conference Centre
Members Day
A great opportunity for members to consider the challenges of change and achieving excellent customer service
Internal Communications: Who's Listening?
This workshop set out to understand what people need and want to know, how to engage them and communicate effectively in a variety of ways.
A Systematic Approach to Organisational Development
A Club Workshop hosted by Wiltshire Police with speakers from Wiltshire Police and Royal Mail
Driving Dynamic Change through Whole Workforce Engagement
Club Workshop hosted by RAF Management Consultancy Services on Thursday 26 June 2008
Gaining the Competitive Edge through CSR
Workshop with speakers from John Laing Integrated Services and Forum for the Future, hosted by John Laing Integrated Services, London
Customer Service: Meeting the Customer’s Rising Standards
Best Practice Club Workshop hosted by BT at the BT Tower, London.
An Awardwinning Journey to Excellence
Club workshop hosted by Siemens Medical Solutions
Breathing New Life into Knowledge Management
Club Workshop hosted by Balfour Beatty Infrastructure Services, Basingstoke with speakers from Balfour Beatty Infrastructure Services, AWE and Taylor Woodrow.
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