| Flagship Training Limited |
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Journey to Excellence Workshop
“You have provided a superb presentation in an equally superb environment. Thanks very much!"
Delegate |
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| Reliance Security Services |
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Employee Suggestion Schemes Workshop
“Trust me - you HAVE to come to this - it is a vital, key critical area of all businesses - you will leave feeling determined to succeed."
Delegate |
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| Wiltshire Police |
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Knowledge Management Workshop
"Excellent venue, good practical examples and relaxed environment to aid networking."
Delegate |
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| Pfizer |
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Customer Service Workshop
“First experience of these meetings and I found the interaction very informative.
Delegate |
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| AWE |
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Knowledge Management Workshop
“Some ideas have been developed through discussions which I will try and put into my action plans."
Delegate |
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| EDF Energy |
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Driving Dynamic Change Workshop
“Open discussion is always very rewarding but equally, I found all three presentations very enlightening, all of which told a very good story."
Delegate |
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| Yell |
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Corporate Social Responsibility Workshop
“Listening to people from other organisations has given me ideas on improvements and enhancements to our CR commitment. I enjoyed the discussion groups and found the exchange of ideas most enlightening."
Delegate |
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| AXA PPP healthcare |
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Employee Suggestion Schemes Workshop
“This workshop exceeded expectation and proved invaluable to me."
Delegate |
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| Wessex Water |
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| Managing People Through Change
“Everything was very beneficial. I think understanding people’s emotions during change helped me most.”
Delegate |
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| Highways Agency |
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| In 2007 we took up the opportunity of membership with the Best Practice Club. We needed to find organisations of a similar make up with which to Benchmark. We put our requirements on the BPC site and within days we had contact details of 3 companies offering - no strings - help and advice. Meetings followed including a demonstration of a live Quality Management System, and clear advice on ''pitfalls'' and ''practical solutions to problems'' was given from real experience. This provided real momentum for moving our own internal system forward
Programme Manager, London
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| Balfour Beatty Infrastructure Services Ltd |
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| Customer Service & Complaints Handling
“I will suggest others attend the course and involve others in the knowledge gained.”
Workshop Manager
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| HBOS |
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| Value Stream Mapping
“This workshop enabled me to share Best Practices with a wider industry range.”
Assoc. Director |
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| Weir Strachan & Henshaw |
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| Sustaining a Lean Transformation
“Lots of good examples of what has worked.”
Lean Facilitator |
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| National Grid |
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| Networks, Teams and Communities of Practice
“Got good contacts. Taken some good ideas away.”
Business Improvement Manager
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| Siemens IT Solutions & Services |
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| Sustaining a Lean Transformation
“Very interesting. Excellent exchange of views.”
Lean Facilitator |
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| Penguin Books |
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Developing Creative Thinking
“The culture paradigm web is really going to help with some big pieces of work we need to do over the coming year.”
Business Improvement Manager
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| 3663 First for Foodservice |
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Sustainability & Business
“A very interesting and relevant day that helped to set sustainability in an understandable business context.”
Director
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| Rolls-Royce |
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It is the first time I have approached the Best Practice Club and I find it a very informative way to share information and share best practice not only for this project but for all areas of the business. Working in Improvements means that this will hopefully help in a number of areas."
Performance Improvement Manager
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| NAAFI |
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| Stimulating and well delivered with enthusiasm and clarity formed on clear experience."
Delegate |
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| Civil Nuclear Constabulary |
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Strategic Planning, Processes and Products
“Was very good and gave me several AFI’s for my activities in my organization."
Performance Improvement Manager
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| University of St Andrews |
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Developing Internal Consultancy Skills
“Did not know quite what to expect but the day was very useful. I came away with over 10 action points.”
Business Improvement Director
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| Paradigm Services |
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Customer Service and Complaints Handling
“Enjoyed the day, momentum and the interaction of others. Everyone wanted to get something out of it.”
Customer Care Manager
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| Eli Lilly |
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Managing a Safety Culture
“Exceeded my expectations.”
EHS Manager
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| Siemens |
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"Very beneficial attending the Networking Day - saved us the money on membership."
Delegate, Siemens |
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| London Excellence |
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“To achieve excellence requires knowledge. We found the BPIR website an important part of our knowledge base. The vast amount of data that it contains from across the world, give it the edge over other sources. In-house we use it as our first reference point when preparing for presentations, workshops and proposals, or just simply need more information on a topic. We recommend it to our own members to assist them with achieving their own excellence”.
Manager, UK |
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| Scottish Equitable |
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"We conducted a cross industry best practice survey and the assistance we received from Best Practice Club members was invaluable."
Club Representative, Scottish Equitable |
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| Xafinity Paymaster |
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"Very useful and helpful. Well presented, facilitated and managed. Good value."
Delegate, Xafinity Paymaster |
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| Scottish Registers |
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"We gained experience in operational management and HR practice and saved £10,000 - £20,000 on what would have been spent on consultancy fees."
Club Representative, Scottish Registers |
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